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Frequently asked questions

Can I custom order a stick?

Yes! We would love to collaborate with you on a cool design. You're in control. Pick the colours, the pattern and you can even add a logo. The sky is the limit. Contact us and let's get going! 

Where do you ship?

We ship our custom-made sticks all over the world. Choose your shipping preference upon checkout.

What do I get when I purchase a stick?

We ship your stick in a custom box. Included is a screen-printed tag, letter of authenticity and a rack card highlighting the history of Nine Stick Co. 

Are all sticks hand-made from scratch?

You bet. Right from the raw ash to the final product. We build every stick custom-made and hand painted.